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Access Self Storage Ltd

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0845 2770637

12 Southend Arterial Road
Harold Wood
ROMFORD
RM3 0BX

Opening Times:

Reception opening hours
Mon - Fri: 08.30 - 18.00
Sat: 08.30 - 17.00
Sun: 10.00 - 16.00
Store opening hours – 24/7

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BEWARE. THEY DONT WANT YOUR BELONGINGS

Dear readers, I write this review as I have just spend the entire day looking for alternative storage for my partner, who is away working and hence the job of moving the contents of her storage unit is mine! Firstly I would like to say after having had previous experience with many storage companies they are very good at selling you a unit, and some even negotiate. My gripe with access Romford, is that upon calling them and explaining I will be emptying my partners storage unit and opening another in my name for my own personal use, they refused to let me open unit. Even though the address of my partner is different to mine. So if a company turns away business for inexplicable reasons, don't even bother calling them as any other company will match prices. Bad customer service, poor telephone manner and a head office that doesn't return your call. Says it all. A very unhappy customer. Read around and shop around.

By cellofello at 12:51 on 03/03/14

      
      

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1 Review of Access Self Storage Ltd

       
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    BEWARE. THEY DONT WANT YOUR BELONGINGS

       

    Dear readers,

    I write this review as I have just spend the entire day looking for alternative storage for my partner, who is away working and hence the job of moving the contents of her storage unit is mine! Firstly I would like to say after having had previous experience with many storage companies they are very good at selling you a unit, and some even negotiate.

    My gripe with access Romford, is that upon calling them and explaining I will be emptying my partners storage unit and opening another in my name for my own personal use, they refused to let me open unit. Even though the address of my partner is different to mine.

    So if a company turns away business for inexplicable reasons, don't even bother calling them as any other company will match prices.

    Bad customer service, poor telephone manner and a head office that doesn't return your call. Says it all. A very unhappy customer. Read around and shop around.

    By cellofello at 12:51 on 03/03/14

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